Industries · Healthcare SaaS
Compliance that keeps healthcare deals moving.
Your buyers are hospitals, clinics, and payers. Their procurement runs through a BAA, a security questionnaire, and a SOC 2 request — and stalls without them. We build the program that gets you through all three.
Where your PHI actually flows.
The gaps we find in healthcare SaaS are rarely exotic — they're in the plumbing everyone forgot to map.
- PHI ingested from EHR integrations, HL7/FHIR feeds, file uploads, or provider staff data entry
- PHI stored in your production database, object storage, backups, and often logs unintentionally
- PHI moving to subprocessors: cloud hosting, email/SMS delivery, analytics, error tracking, support tooling
- Staff access paths: production access, support impersonation, database consoles, data warehouses
The first deliverable of the program is a PHI data-flow inventory covering exactly this — because you cannot apply the minimum necessary standard, scope encryption, or sign BAAs truthfully until you know where the data goes.
What typically triggers the project.
A health system's security review lands mid-deal and asks for your SOC 2 report
A customer's counsel sends a BAA and your team isn't sure you can sign it truthfully
An EHR marketplace or integration partner requires a documented security program
Your first enterprise renewal now includes a 200-question security questionnaire
How the program fits your stack.
Cloud-native evidence
AWS, Azure, or GCP; GitHub or GitLab; Okta or Google Workspace; Jira or Linear — we plan evidence collection around the tools you already run, so proof accumulates as your team works.
Sales enablement built in
A Trust Center, a questionnaire starter library, and accurate security language for your MSAs — so the next security review is answered in days, not weeks.
One program, both frameworks
HIPAA safeguards and SOC 2 criteria mapped to one control library. Gaps fixed once, evidence reused, and a single operating calendar afterward.
Recommended package.
Healthcare Trust Launch
Healthcare SaaS, medical AI, digital health, telehealth, and healthcare infrastructure startups that need both frameworks.
$14,500 implementation
+ $1,250/month ongoing
Plus the independent CPA audit fee, quoted separately. $1,500 discount for annual prepayment of the ongoing service.
Target: 8–14 weeks
Timelines are targets, for HIPAA readiness and SOC 2 Type 1 readiness, assuming a functioning cloud environment and responses within two business days; a Type 2 report additionally requires a 3–12 month observation period plus audit and reporting time.
Included
- Everything in HIPAA Foundations
- Everything in SOC 2 Readiness
- Unified control library mapping HIPAA safeguards to SOC 2 controls
- Deduplicated evidence plan
- Healthcare data-flow and subprocessor review
- BAA coverage review for cloud and SaaS vendors
- Minimum-necessary and access-control workflow
- + 9 more — see full inclusions
Not selling to enterprises yet? HIPAA Foundations gets the BAA-blocking work done first; SOC 2 can follow when the pipeline demands it.
Healthcare SaaS FAQ
We only store a little PHI. Does HIPAA still apply?
Volume doesn't matter — role does. If you create, receive, maintain, or transmit PHI on behalf of a covered entity, you're a business associate with direct obligations under the Security Rule and parts of the Privacy Rule, whether you hold one record or one million.
Which comes first — HIPAA or SOC 2?
For healthcare SaaS, you rarely get to choose: customers require the BAA (HIPAA) to use you at all, and their security teams require SOC 2 to approve you. That's why our flagship program does both against one control library rather than sequencing two projects.
Do our subprocessors need BAAs?
Every vendor that touches your PHI needs one — cloud provider, transactional email, logging and analytics tools that see PHI, support desk software. Part of our program is walking your subprocessor list, flagging which need a BAA, which offer one, and which need replacing.
Our deal is stuck on security review now. Can you help fast?
Sometimes — honestly, it depends on your current state. We can often produce a credible interim security package and a dated readiness plan that keeps a deal alive while the full program lands. Expedited delivery is offered only after a feasibility review.
Stop losing deal-weeks to security review.
Contact us and leave with a recommended scope, realistic timeline, and budget range.